Join Date: Aug 2014
Location: SW Colorado
Vehicle: 2012 Black SLK350
Other Toys: 2006 Lexus GX470 lifted and bumpers
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Service in New Mexico or Texas & Maybe AZ
I wanting to get my 2012 SLK350 navigation maps updated, but I have read that my COMAND might need an update also, because I am on V12 and V18 is the new update.
I live in a small town in SW Colorado and the closes dealer is about 3 hours one way in Santa Fe NM. About 2.5 years ago I was getting my service done at Schumacher in Scottsdale, loved the service the first 2 times I went there, but then a service writer really pissed me off. He wrote up my front tires as being bad and they where, but in the service ticket he wrote that I didn’t want them replaced, but he NEVER ask me and I didn’t know anything about this until I picked up the car. I ask to speak to the service manager, but he was gone for the week and never returned my call. So it ruined the rest of my trip because it was late Thursday and so Discount couldn’t get tires until Monday, so I will not go back there. So I call Santa Fe MB and they can’t get me in for about a month & half, the receptionist wouldn’t even put me through to a service writer, a second call got me a service writer who hasn’t yet return my call. An Albuquerque service writer would not give me any idea of the cost or time to get this update doneand they are 4 hours each way and just not feasible to drive that far to find out when or how much.
In Sept, I am going to Albuquerque for something else so if someone knows a person at the dealership they think might help me, that would be great. In Oct, I am going to Canyon Lake TX and the Houston area. I will make and take the time to get this work done if you know a good dealer.
Thanks in advance for any help and/or contact that helps me get this done
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I knew I shoulda taken that left turn at Albuquerque! - Bugs Bunny