PTUNING - Manassas, VA - Mercedes Benz SLK Forum

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#1 Old 04-19-2010
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PTUNING - Manassas, VA

Positive review here for PTUNING. I needed to find a place to istall SPC rear camber kit (#28840) on my 2005 Mercedes SLK350. When I went to Curry's Auto in Falls Church, they said the rear upper control arms had to be removed and that it would cost $468 for 4hrs of labor. $175.50 for alignment-their shop supplies and hazmat extra. The guys there are really nice but I thought the price was a bit steep and there were all sorts of different car makes there for service work. I know it's just me but that makes me think that they do a little bit of everything but don't really specialize in anything-especially modified cars with aftermarket parts.

Anyway, I call SPC and ask them for a local installer-they gave me PTUNING's number (and some other place that I couldn't find on the internet). I called them up and asked for a price quote for installation if I supplied the parts and tool needed (#75990 bushing press adaptor). They say they'll look into it and give me a call back. They tell me it'll be $295 for the install and $125 for alignment. Looking at the installation instructions online, I ask them if they have a standard ball joint 'C' clamp press tool and Brandon (I think) checks and says he thinks they do. When I went there for my appointment, I asked if they could rotate my tires and if they had time for a dyno pull but they were pretty booked with tuning, which I could hear from the showroom. The showroom/waiting area is pretty nice with the standard wheel display and counter parts. Flat screen TV with a a number of DVDs that you can choose from. They need to take Redline out of the DVD player though. A ton of car magazines, snack machine, soda machine, water cooler, coffee, small fridge, and clean bathroom with nice smelling handsoap. Back to the install-after a couple hours of waiting, Carlos tells me bad news-they don't have the clamp press tool (#72509) that they need to uninstall my bushings. He thinks that the upper control arms might have to be removed but not sure-regardless, the quote they gave me is not going to change he says. He also says that they will order the specific tool, out of their pocket, and it should arrive in a couple of days because no one nearby has it. On top of that, he offers 50% off on alignment for the trouble. Oh yea, they'd take care of the tire rotation too.

I dropped the car off for my next appointment and Carlos called me and said everything was fine except the tires couldn't be rotated. The Team Dynamics Pro Race 1.2 wheels were 18x8 all around with 225/40-18 Dunlop tires. It wasn't a staggered fitment or anything but as it turns out, the rear driver side wheel did not want to fit the front hub properly. They pulled me into the installation area to show me for myself. I asked if they could measure the thread of the wheel bolts for me because I wanted to get wheel spacers. Since Mercedes makes things complicated, I had to order longer wheel bolts that were cone/taper seat instead of ball seat. But the rear bolts had to be trimmed down to avoid hitting some brake part-so the front bolts are different lengths than the rear. This asian guy, forget his name, goes and writes down the measurements for me. I then noticed, unfortunately, that there was some tiny surface damage on the rear driver side wheel-a chip on 2 spokes. Not sure how it happened but hard to miss since the wheels are flat black and I could see gray/silver. I informed the tech that was working on my car and he said that he would talk to his boss. I also tell Carlos and he says he honestly did not see that damage before and that he would see what he could do. There was previous damage on the same wheel already-it looks like curb rash on the edge of the rim but it was actually caused by American Service Center. So yea, that rim has had bad luck... Anyway, Carlos says after talking to his boss that they would offer me free dyno with A/F and when I wanted to replace my rear tires, that they would mount them for free. I said I'd rather have them install my wheel spacers and he was cool with it. I haven't gone back yet since the parts don't arrive until May because of the new wheel bolts I had to order.

Overall, I've got nothing but good things to say about PTUNING. Every shop that I've talked to has never really done this kind of installation on my car but they give a (not firm) price quote anyway on wrong information (control arms do not have to be removed). I hear some people say their prices are high but they were reasonable for me. I know PTUNING doesn't normally work on Mercedes but I want to say thanks for giving it a shot and taking care of me.

So if you're in VA/MD/DC area and you've got a rear camber kit, like SPC, that needs to be installed-go to PTUNING.
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#2 Old 05-12-2010
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Update: My spacers and wheel bolts came in so I called PTUNING to schedule my installation and dyno pull. Carlos says he has to ask his tech and then he tells me they won't do the dyno anymore because it's been a month. I informed them in the beginning that it would take a month for the wheel bolts to arrive. So their tech damages my wheel, offers free services as reimbursement, and then changes their mind. They said they would only install the wheel spacers but I think I will go somewhere else.

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