Join Date: May 2015
Location: Chester UK
Vehicle: SLK Kompressor 230 2002
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Update ... There's more...
So with a pair of 225/17 contact sports on the front... Wowwwww what a difference!!
No more "squirrelling" and vague feeling...
Although from my previous little ditty you will note how pleased I was with the alloy refurb that took place 50 miles ago...
So.. As I hand my keys to the manager of the tyre house to fit said ordered conti' contact sports.. With us both holding the key like a Christmas cracker, I take my newly found friend willing to sample an experience of moving my "baby" into a bay to each front corner, explaining and "sincerely" pointing out to seek is agreement that the 17" AMG alloys are PERFECT, not even a drop of marking either!
With a roll of his eyes, expiditly explained to me and I quote " Sir we know what we are doing, in all my years we have never marked an alloy yet"!
(You can guess where this going can't you...??)
So I sit in the customer refreshment area reading a copy of 3 week last Monday daily express newspaper, I catch the reflection of my sparkling piece of engineering magic arrive to yet another lifting ramp.
Not wanting to watch what felt like open heart surgery, I continued to read the latest on how the general election was predicted to end.
After 20 minutes or so, a voice shouted across the work shop to the trusted manager who had put my mind at rest, demanding he "get here now"!!
Thinking it couldn't possibly have anything to do with my wheels and tyres, buried my head in the sand, choosing to not even think I had bad news about to be delivered.
The manager after a couple of minutes, came back to his front counter without any reference as to why he been "summoned".
45 minutes later, the tyre fitter, with his unique style of metal work through his ears, nose, lips and eyebrow, beckoned the same manager to step just outside the reception door to have a "quiet word" just like they do in the emergency ward when they need to plan how they are going to explain that "they did all they could but unfortunately "he" didn't make it.
Once the impromptu conference had been completed the manager walked towards me in such a way it felt like a lifetime to reach an audible distance.
With all background noise becoming muffled to my highly sensed ears, he muttered the dreaded words...
No longer was I "sir" I suddenly became his "mate" followed by "sorry we've gashed your alloy!!!!"
Nooooooo!!!!!!! I exclaimed!!' To recieve his attempt of sympathy by saying "it's only the one alloy"!!!
Seeing the state of shock and disbelief on my face the manager offered to relieve me of my £200.00 but would pay for the alloy "repair".
At which I "expressed" my wish for a refurbishment NOT repair and once that had taken place I would consider paying for the tyres!
So, off to alloy refurb man I did go, for him to point out the "national/big brand tyre house" hadn't managed to apply the balance weights correctly and only applied them to the inside of the rim instead of both inner and outer or line up the red valve mark.
So moral of this story is don't use Halfords tyre house, as the only thing they seem to be good for is swinging on tyres!
Rant over... But still gutted!!