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WESTLAKE VILLAGE, Calif. -- Auto manufacturers are producing higher quality vehicles than ever before, according to a new study released Wednesday by J.D. Power and Associates.
The study shows the overall industry has improved vehicle issues by 5 percent from 2011.

However, audio, entertainment, and navigation problems have increased by 8 percent. This is the first time in 26 years that consumers have noted multimedia systems in vehicles as a main source of a quality problems.
In fact, hands-free devices specifically not recognizing commands has become the most-often-reported problem in the industry.
"Automakers and suppliers are working hard to meet those expectations with systems intended to make the driving experience safer, more convenient, and more entertaining," said David Sargent, vice president of global automotive at J.D. Power and Associates.
The 2012 U.S. Initial Quality Study also listed the top performing vehicles in each category:
* Sub-Compact Car: Toyota Yaris
* Compact Car: Toyota Corolla
* Compact Sporty Car: Mazda MX-5 Miata
* Compact Premium Sporty Car: Volvo C70
* Entry Premium Car: Lexus ES 350
* Midsize Premium Car: Infiniti M-Series
* Midsize Sporty Car: Ford Mustang
* Large Premium Car: Lexus LS
* Midsize Car: Chevrolet Malibu
* Large Car: Ford Taurus
* Premium Sporty: Porsche 911
* Compact Crossover SUV: Honda CR-V
* Compact MPV: Kia Soul
* Entry Premium Crossover SUV: Infiniti EX-Series
* Midsize Crossover SUV: Buick Enclave
* Large Crossover SUV: Ford Expedition
* Midsize Premium Crossover SUV: Lexus RX
* Large Premium Crossover SUV: Cadillac Escalade
* Large Pickup: GMC Sierra LD
* Midsize Pickup: Nissan Frontier
* Minivan: Nissan Quest
The study is based on responses from more than 74,000 purchasers and lessees of new 2012 model-year cars, trucks, and multi-activity vehicles after 90 days of ownership.

For more detailed findings on new-vehicle quality performance, visit Car Ratings - 2012 Initial Quality Study | J.D. Power.

Premium Member
3,548 Posts
Thanks for posting.

Not a shining endorsement for the R172 it seems, but for the introduction of a new model you would expect that there are some kinks to work out. I know it isn't a representative sample, but we have heard of some problematic R172's on the forum. (That said - people with problems are more likely to post than those with none)

As long as M-B handles them quickly and easily with great customer service then they will be long forgotten and pushed out of the owner's memory by the joy that comes from just driving the car !

(I can corroborate one result from the survey - the Lexus RX that my wife has been driving for 5 years has been very reliable.)

72 Posts
There are relatively few 2012 SLk's on the road. With such a small sample size it is not surprising to see it absent from the top ratings.

Premium Member
6,796 Posts
Not sure how JDP solicits input for a start. Polling is a tricky thing, and I question the value of a 90 day after purchase survey - still in the honeymoon phase. Lets go back and ask the Malibu owners after the car comes out of warranty....
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