The issue was my wife couldnt get the smart top to go up after it went in for service at the dealership putting the chrome hood fins on. It just turns out my wife was not pushing the button 3 times fast enough in between each time. If you wait for the "beep" in between each push of the button theres only about a second in there to wait, if you wait longer the smart top doesnt recognize it as consecutive pushes of the button.
I couldnt figure out how to delete the thread at first. But if you want to leave it now for info no big deal