Premium Member 2006 SLK350
Anyone care to make recommendations on MB sales and service in the Ottawa area?
The problem with the dealers here are that they want the car for the whole day no matter what the issue and how far in advance you schedule. The dealer service also insulates you by having you go through a service advisor and never speak directly to the technician/mechanic. I am not sure what training the service advisor has had but it seems if I get technical; they look bewildered.Reading some of the comments brings me back to basics.
I bought a 2001 SLK 320 with 61000 km in April. I never considered taking anywhere but to my dealer who services my E Class wagon.
The techs know the car, have tremendous resources behind them and if I can, I buy parts on line and just pay the labour. Peace of mind, no hassles and they meet their deadlines. Why bother with an indy if you can get great service from the dealer. Labour costs are not always the way to go.