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* Registered From: Northamptonshire, UK
2017 SLC 250d AMG Line In Brilliant Blue
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129 Posts
Discussion Starter · #1 ·
Hi Folks,

In your opinion, how much difference does non main dealer servicing make to resale value?
I'm more than capable of maintaining our SLC myself. I even have a 2 post hydraulic lift in the garage/mancave.
I'm thinking any loss in value through not having a main dealer history. Would be more than offset by the savings achieved by doing the work myself. Would you guys agree? We plan to keep the car for at least 5yrs. By then it'll be 9yrs old & will have probably only covered approx 25,000 miles.

On a similar subject...
I have some of this in stock for my daily driver. It says it's suitable for MB & compatible with 229.51. Does that include the latest incarnation of the 2143cc turbo diesel engine?
594783

594784
 

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Administrator Founding Member since 2006
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104,505 Posts
Person's buying do not know your level of 'expertise'. But MB service is a given usually
and service history is now written in stone for future viewing
 

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* Registered From: Northamptonshire, UK
2017 SLC 250d AMG Line In Brilliant Blue
Joined
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129 Posts
Discussion Starter · #3 ·
Person's buying do not know your level of 'expertise'. But MB service is a given usually
and service history is now written in stone for future viewing
Fair comment Mr Banks but in my experience people do not get the exemplary service from main dealerships they think they'll get.
For example, our SLC has a issue with its OSF parking sensor. It was at a MB dealership all day last Thursday. It goes back again this coming Monday because they gave it back to us without fixing the fault! But claiming that they had 🙄
Another recent example is a mate having his bike serviced at the main dealership. It broke down on the way home because the factory approved "technician". Had kinked a fuel line when putting the tank back on. Easily resolved but it should never have happened.
In short & IMHO, doing the work yourself or using a trusted independent garage is not only better value for money. You invariably get a better quality job as well.
Once the warranty is up on our car. It definitely won't be seeing the inside of a MB dealership again.
But each to their own mate 🙂
 

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Administrator Founding Member since 2006
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104,505 Posts
True. I've had 3 slks since 2002 and all serviced at the same MB dealership
 

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* Registered
2009 SLK 55 AMG
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66 Posts
You might be an ace mechanic, but I wouldn’t buy your car with no official history (main dealer or specialist). Nothing personal, that’s just me.
However, over 5 years you’ll probably save a fortune.
But, when you come to sell you will probably get a lower price, and less people will buy it. People like me won’t even consider buying it.
Swings and roundabouts!
 

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Premium Member 2014 SLK200
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3,138 Posts
Will anyone be looking to buy used diesels in five years time? I say that as someone who has two........
Personally, if I had the lift equipment and space I would be doing interim services myself and sending to a trusted indie for major stuff where specialist equipment is required.
 

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* Registered From: Northamptonshire, UK
2017 SLC 250d AMG Line In Brilliant Blue
Joined
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129 Posts
Discussion Starter · #7 ·
True. I've had 3 slks since 2002 and all serviced at the same MB dealership
Sounds like you're using a good dealership then mate.
Mrs BR's uncle had been a Master Tech for several brands for approx 45yrs. Ranging from prestigious brands like Lamborghini to run of the mill brands like Citroen.
He finally quit after getting increasingly pi$$ed off with being told to cut corners on servicing.
Using an MB "B" service for example. If the vehicle had only covered say 4,000 since its last "B" service. His boss would have said to not change things like cabin filters etc. Mrs BR's Uncle's argument would be that was wrong as the customer was paying through the nose for the parts & labour.
As I said, he eventually refused to work like that & quit a few years before his retirement age. I take my hat off to him for taking such a stand. But I bet guys like him are extremely rare in that environment. If he'd complied with his service managers requests. The service guys could have fitted in more jobs per day & achieved a larger bonus.
The customer would have been blissfully unaware & the vehicle would still have run fine. But that still doesn't make it right!
 

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* Registered From: Northamptonshire, UK
2017 SLC 250d AMG Line In Brilliant Blue
Joined
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129 Posts
Discussion Starter · #8 ·
You might be an ace mechanic, but I wouldn’t buy your car with no official history (main dealer or specialist). Nothing personal, that’s just me.
However, over 5 years you’ll probably save a fortune.
But, when you come to sell you will probably get a lower price, and less people will buy it. People like me won’t even consider buying it.
Swings and roundabouts!
That's cool with me & no offence was taken Colin.
I posted this fully expecting such replies.
But please bear in mind that changing the oil & a few filters isn't rocket science mate. And it definitely isn't worth what MB charge for such simple work.
Ok, I won't have the check-able digital service history. But I'll keep detailed records of what's been done & when.
Anyone coming to view the car will be more than welcome to look around my workshop. Hopefully they'll draw the correct conclusions 🙂
 

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Registered 2006 SLK280
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126 Posts
I keep records of all the work I do. That will go a long way when you’re selling the car. I have never considered dealer service as a factor when buying a used car. Plus what is the blue book range on a car...maybe $2,000? Not really a whole lot of wiggle room to negotiate. And you would probably make that up in one job.

I replaced a friend’s AC compressor in their Audi Q7 for them this weekend. Indy quotes $1300, a new Audi part was $1400. Got the compressor for less than $300 on rockauto.com and put it in. A few hours later-ice cold air. And I did the belts and pulleys while I was in there.
 

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* Registered From: Northamptonshire, UK
2017 SLC 250d AMG Line In Brilliant Blue
Joined
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129 Posts
Discussion Starter · #10 ·
I keep records of all the work I do. That will go a long way when you’re selling the car. I have never considered dealer service as a factor when buying a used car. Plus what is the blue book range on a car...maybe $2,000? Not really a whole lot of wiggle room to negotiate. And you would probably make that up in one job.

I replaced a friend’s AC compressor in their Audi Q7 for them this weekend. Indy quotes $1300, a new Audi part was $1400. Got the compressor for less than $300 on rockauto.com and put it in. A few hours later-ice cold air. And I did the belts and pulleys while I was in there.
Hi Pete,

I don't know if it works the same way in the USA?
But I was disappointed to hear that the huge service file I'd amassed for our MX-5 was going in the bin due to UK data protection laws. It was because the receipts for parts had my home address & other contact details on them.
That's only the case because I was part exchanging it at a main dealership though. There's no legality that would have prevented me handing the file to a private buyer.
As it turned out, I took the file with me & showed it to the salesman. He asked me to leave it in the boot as two members of staff had shown an interest in the car.
I think that was code for..."That definitely isn't going in the bin, but don't tell anyone I said that!"... 😉

This post will self destruct in 10...9...8...7 🙂
 

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* Registered From: Northamptonshire, UK
2017 SLC 250d AMG Line In Brilliant Blue
Joined
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129 Posts
Discussion Starter · #12 ·
Personally I’m happier servicing myself but I mainly came to say if you do it yourself check out Newcastle Mercedes Benz on eBay, they sell all official parts and oil (which is cheaper than big brand) they also sell some car specific service packs.
Hi Tender84,

I was talking to those guys yesterday about the cup holder (divider for the sliding top compartment) they have on Ebay.
They weren't my idea of knowledgeable but it did make me look at their other items for sale.
Including a full set of genuine front pads inc the pad wear sensor for approx £50. Which was an enormous saving compared to the ridiculous rrp 🙂
 

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Registered 2010 SLK350
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134 Posts
Hi Tender84,

I was talking to those guys yesterday about the cup holder (divider for the sliding top compartment) they have on Ebay.
They weren't my idea of knowledgeable but it did make me look at their other items for sale.
Including a full set of genuine front pads inc the pad wear sensor for approx £50. Which was an enormous saving compared to the ridiculous rrp 🙂

small world!! I have never spoken to them but I bought my oil and filters from them on eBay and not only was it £40 for 10l of oil it turned up next day which was a nice surprise. Nice saving over the 8 litres of Castro’s edge I was going to buy for £100+. It also turned up with an official Mercedes receipt which matches the others in my paperwork collection (helps my OCD).
 

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* Registered From: Northamptonshire, UK
2017 SLC 250d AMG Line In Brilliant Blue
Joined
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129 Posts
Discussion Starter · #14 ·
It also turned up with an official Mercedes receipt which matches the others in my paperwork collection (helps my OCD).
I suffer from the more severe kind of OCD. It's called CDO because all the letters are in the correct alphabetical order LIKE THEY SHOULD BE!!! 😡 😉

A major result for you with that oil though mate 🙂
 

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Registered 2006 SLK280
Joined
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126 Posts
Hi Pete,

I don't know if it works the same way in the USA?
But I was disappointed to hear that the huge service file I'd amassed for our MX-5 was going in the bin due to UK data protection laws. It was because the receipts for parts had my home address & other contact details on them.
That's only the case because I was part exchanging it at a main dealership though. There's no legality that would have prevented me handing the file to a private buyer.
As it turned out, I took the file with me & showed it to the salesman. He asked me to leave it in the boot as two members of staff had shown an interest in the car.
I think that was code for..."That definitely isn't going in the bin, but don't tell anyone I said that!"... 😉

This post will self destruct in 10...9...8...7 🙂
Must be different in the UK. I don’t think all-dealer-servicing is such a big deal here. And the data stuff sounds weird to me too.
 

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Premium member 2018 SLC43
Joined
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717 Posts
Fair comment Mr Banks but in my experience people do not get the exemplary service from main dealerships they think they'll get.
For example, our SLC has a issue with its OSF parking sensor. It was at a MB dealership all day last Thursday. It goes back again this coming Monday because they gave it back to us without fixing the fault! But claiming that they had 🙄
Another recent example is a mate having his bike serviced at the main dealership. It broke down on the way home because the factory approved "technician". Had kinked a fuel line when putting the tank back on. Easily resolved but it should never have happened.
In short & IMHO, doing the work yourself or using a trusted independent garage is not only better value for money. You invariably get a better quality job as well.
Once the warranty is up on our car. It definitely won't be seeing the inside of a MB dealership again.
But each to their own mate 🙂
I've used three nearby dealers and had problems at all three. One didn't change the oil filter as verified by another dealer. This time I went to a nearby indy for an A service. No problems. He must have done everything as I could see he even checked the windshield wipers and washers from the streaks. Woudn't have guessed that.
 

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Premium Member 2012 SLK55 AMG
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8,184 Posts
My car is due its next service in a couple of months and will have covered barely 2,000 miles in the last 12 months. In the past 9 years the car has covered 41,000 miles. I have checked the Digital Service Reports and according to these, all of the service items which in my case the frequency is time related rather than miles ( Spark Plugs every 4 years), ( Brake fluid every 2 years ), ( Air Filter every 3 years ), ( Automatic Transmission oil and filter every 5 years) and ( Engine Oil and Filter every year) have been done. The only item which is due on this service is the Engine Oil and filter. My oil is so clean I would not be able to tell whether it had been replaced. However, I will be placing a mark which can only be detected by ultra light on the oil filter canister and its lid. When it is torqued up to 25 nm I would doubt that the mark would line up exactly. In addition I will mark 2 of the 16 bolts on the front undertray. This has to be removed to enable the oil in the oil cooler to be drained. When the undertray is put back on it would be a miracle if all 16 bolts were in the same place. It is sad that I feel I need to resort to this to make sure I am getting what I have paid for ( My Service Care Plan is £552 per year ). I also always check that my car has not been damaged whilst it has been their. I have experience where I found that the plastic sills covering both sides had 2 dents each caused by the arms of the hoist resting on them. This was spotted after I got the Car Home. After pointing this out new sill coverings were fitted and painted. If I had spotted it months later I doubt that they would have admitted it. The car was in the repair shop for a week putting it right.
 

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Premium Member 2018 SLC43
Joined
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3,533 Posts
Agree the MB Main Dealers service here in the UK, doesn't match up to the price.
(I've also had to pull them up on their work, more than once....)

Rather that spending over £2000+ on a 5 year service contract, keep the cars folder up to date.
I don't think My 8 year old R171/350 sold for £2k extra due to it having a full MB Service history...
 

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Super Moderator (UK)
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33,373 Posts
I think it very much depends on dealer.
I wouldn't touch my local dealer with another's 10ft barge pole. Only used for parts when all else fails.
But I have 3 good Indys near me and a 4th with good rep that I have yet to use.

Others have been happy with MB dealers. MB Bristol has several fans on here.

But dial in age of car vs resale value and I just do not see the sense in MB servicing with double the labour cost on 10+ year old car.
 

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Registered 2009 SLK200
Joined
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5,421 Posts
Main Dealer :
Your paying for there fancy Glass Building all the suits in there & receptionists
coffee Machine & Biscuits a few Mechs and the invoicing machine etc .

And the only Single person who touches / works on your beloved SLK is the 1 Mechanic !
( normally )

So you might as well go direct to him or independent ( indy ) who has set up his own shop
and avoid there stupid plan prices & $$$$$ that you been shafted for years .......

oh and im sure if you asked nicely on the independant guy or female they will make you a Coffee and not add it to your already
Much smaller $$ Bill . 😎😎
 
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