Hi
I'm new to this site and live in Dublin, Republic of Ireland. I own and 2012 R172 registered 250CDi (tenorite grey) and love it.
I recently purchased a second-hand Becker Map Pilot (previously owned and used in the UK) for my SLK. It works fine but I am having problems registering a new account with Becker Content Manager so that I can update maps etc. Under "Actions", and then "user information" I have entered my e-mail address and password and then pressed OK but did not receive confirmation or acknowledgement that my info was accepted.
I then selected "Buy" from the left hand pane to purchase the latest maps. I'm asked to "Register a new account" and this is where the problem lies. I entered all required details other than "zip code" as Ireland does not use them. I then get an error message "field post code is required" but if I either leave this blank or enter "Dublin 5" which is my Irish postcode I get a further error message "zip code is invalid". So either way I cannot register the new account.
My suspicion is that my "user information" referred to in para 2 above has not been accepted because the previous owner of the Map Pilot, who resides in the UK, is still associated with it and that I may need to either reset the unit or return it to Factory Settings? However, I do not know if this would solve the problem and am hesitant to do so without advice. Would anyone be able to throw some light on this or confirm how I can overcome the problem?
Many thanks in advance.
Brian
I'm new to this site and live in Dublin, Republic of Ireland. I own and 2012 R172 registered 250CDi (tenorite grey) and love it.
I recently purchased a second-hand Becker Map Pilot (previously owned and used in the UK) for my SLK. It works fine but I am having problems registering a new account with Becker Content Manager so that I can update maps etc. Under "Actions", and then "user information" I have entered my e-mail address and password and then pressed OK but did not receive confirmation or acknowledgement that my info was accepted.
I then selected "Buy" from the left hand pane to purchase the latest maps. I'm asked to "Register a new account" and this is where the problem lies. I entered all required details other than "zip code" as Ireland does not use them. I then get an error message "field post code is required" but if I either leave this blank or enter "Dublin 5" which is my Irish postcode I get a further error message "zip code is invalid". So either way I cannot register the new account.
My suspicion is that my "user information" referred to in para 2 above has not been accepted because the previous owner of the Map Pilot, who resides in the UK, is still associated with it and that I may need to either reset the unit or return it to Factory Settings? However, I do not know if this would solve the problem and am hesitant to do so without advice. Would anyone be able to throw some light on this or confirm how I can overcome the problem?
Many thanks in advance.
Brian