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Premium Member 1999 slk230-sold
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Ford Motor Co., in partnership with automotive supplier Robert Bosch, will use virtual reality to teach service technicians at dealerships how to work on the upcoming Mustang Mach-E electric crossover.

Through the use of a VR headset, techs can learn how to service the crossover's battery pack and how to remove and install the main battery. Bosch said it's working on updates that would allow techs to virtually enter the vehicle.

Ford is the first automaker to pilot the application in its service technician powertrain repair course, the company said.

"Technicians will be immersed in a simulated and gamified world, meaning they won't need to rely on actual Mustang Mach-E vehicles to learn about its components, including the electric SUV's new high-voltage system," Dave Johnson, director of Ford service engineering operations, said in a statement Friday. "This new virtual reality training tool allows technicians to understand the components and steps required to service these high-voltage systems, then confidently perform diagnosis and maintenance."


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