[Suelena]

So, I already have an issue. My hardtop will not raise up! Raised down and then back up fine when I test drove it a couple of days ago and then fine again yesterday when I picked it up. BUT, last night we could not get it to raise. While pushing the button, there's nothing. Not a sound. Of course, the previous owner will take care of this matter for us, but wondering what slew of issues could cause this. Something simple I hope! On the bright side, it's stuck in the down position! :wink::grin:

 

[jbanks15]

are you holding the inside button continuously?
any message on the console between the tach n the speedo?
are you moving?
do you hear any beeping?

http://www.slkworld.com/slk-r171-class-diy/205097-r171-vario-roof-troubleshooting-tree.html

 

[jbanks15]

you check fuses? roof 21,37,38

http://www.slkworld.com/slk-r171-class-diy/187817-r171-fuse-relay-locations-pics-descriptions.html

 

[Suelena]

Yes, I'm holding the button continuously, no message, not moving and I hear no beeping. Not a sound.

 

[jbanks15]

see my post above yours about checking the fuses

 

[Suelena]

Ok great! I'll give that a check!

 

[curro101]

Couple of silly questions first , but as a newbie , you never know , no offense intended :

You are trying to raise the roof with the engine running , right ?

You are pushing the button forwards ?

Try a battery reset ( remove negative during 30mins) just in case .

Once you get the roof up , grease all the articulations of the roof mechanism ...

 

[jbanks15]

the roof has a part called articulation? what's it look like?

http://www.slkworld.com/226839-post1.html

 

[jbanks15]

pushing button forward?
button only goes one way depending on up or down!

 

[Suelena]

No offense taken!! yes and yes.
I will pass on the info on battery reset to my husband. Thx!!

 

[jbanks15]

disconnect battery for a minimum of 30 mins
reconnect and reset clock and synch windows
try roof

also check how old the battery is, if original, it is time for a new one possibly

 

[Suelena]

Well, you push the button up to raise and the button down to lower it. So tell me, R170 or R171? Haha

 

[curro101]

pushing button forward? this is not a r170 but r171
button only goes one way right?

Unless it's for cutting costs in the USA , the r171 also goes forwards and backwards , hence the arrows in both directions ... >

 

[jbanks15]

no. her roof is closed. if she wanted to open it, she would push it rearward

if open, and she wanted to close it, then forward

that is why 2 arrows. depends on whether roof is open or closed when you start

 

[curro101]

I understood the roof had to be raised ?!

 

[Suelena]

Ok will do! My husband actually put a new battery in it when we looked at it 2 days ago, bc the old one was dead. Thanks for helping, I'll let y'all (southern gal here lol) know!

 

[Suelena]

Yes, cannot raise it. It does nothing.

 

[jbanks15]

the roof 'raises' whether opening or closing, yes?
tomatoe, tomato

 

[curro101]

! On the bright side, it's stuck in the down position! :wink::grin:

I was going by this info ..

 

[jbanks15]

me too. but i assumed down position was closed thinking she was happy the roof was closed in case it rained