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Takata airbag recall

11K views 36 replies 18 participants last post by  sgbgsb32 
#1 ·
#2 ·
Takata just filed for bankruptcy
 
#4 ·
Just got a MB Takata airbag safety recall update notice that they are looking at having parts by March 31, 2018 to upgrade our car (2008 SLK 350, priority group 4).

Baja-D
 
#17 ·
Yet another delay!



Did you get a follow up letter saying your date and group have changed?

Just curious, because I received the same letter with the same priority group and date from MBUSA for my 2010 GLK350 when you got yours for your SLK and then got another letter from them on Saturday saying my GLK had been moved to priority group 5 and that they "hope to" have the parts by the end of June.

<RANT MODE>
What really tick me off is that the Feds won't allow dealers to give owners the option of having their airbags deactivated until they can be properly repaired. My first three cars had metal dashboards, some with bullet shaped knobs, unforgiving steering wheels, and no seat belts, much less shoulder belts and airbags. My first Mercedes wasn't much better, but it did have lap belts and "a bit" of padding on the dash. Perhaps that's why the idea of living without airbags bothers me considerably less than the idea of playing airbag Russian roulette.
</RANT MODE>
 
#6 ·
#8 ·
I know....Get your government to get their act together :D
 
#11 ·
I only post the stuff
I don't read the stuff :D
 
#12 ·
MBUSA is for, well, the USA. Might try Mercedes.Me for the UK or maybe this outside site (have no idea if the second site is any good).

I just let Bing do the search for "Mercedes Recall UK", most of my time was cutting the MB URL down to something manageable.

ps remember being at a security conference in Vegas (with my "I am not a fed" card) when some kids came in pitching something called "google" as a replacement for archie.
 
#13 ·
MBUSA is for, well, the USA. Might try Mercedes.Me for the UK or maybe this outside site (have no idea if the second site is any good).

I just let Bing do the search for "Mercedes Recall UK", most of my time was cutting the MB URL down to something manageable.
Im not bothered

Last time i read the fault codes off my car there was none !
I dont drive it enough for the electrics to reach all the wiring any way . :grin:
 
#14 ·
As has been said, those links are for the USA. The UK as well as other European governments are quite gentle on car manufacturers. Whilst the US fined VW large sums plus payments to the buyers of diesel cars VW have not paid a penny in the UK.

Presumably UK bound MB cars had Takata airbags.

This official UK site:

DVSA - Vehicle Recalls

Shows that there have been no recalls for S Class vehicles......a little different to searching the US site!
 
#15 ·
Yes, those codes may take a week by Post to reach the computer, more if the traction engine breaks down.

ps for those who do not know Mercs have two sorts of codes: OBD-II (generic) and Merc specific. The second it keeps forever (until cleared). I've seen a car that had no OBD codes and no dash lights but still had over 20 codes stored. This is common if the battery is changed without being bridged.
 
#16 ·
BTW this site mentioned by Red has multiple entries for passenger cars. Just "Mercedes Benz" finds SLK recalls and then you can choose both "SLK" and "SLK-Class".

Airbags are lines 13 and 14 here. Note - had to use "all models" and search for "air bag". "Airbag" (no space) gets a different list.

I find it much easier to enter my VIN at the MB site.
 
#18 ·
Takat recall

I also received a letter from MB stating that my SLK was moved down to priority level 5 (June 2018 timeframe for repair). I guess we should not drive in Florida until then (heat and humidity cause the airbag inflator issue)!
 
#25 ·
I work in the vehicle safety area in the U.S. With any safety equipment, you don't need it until you need it. Even if you think you are a perfect driver (never distracted!), what about the other drivers who may be distracted or impaired and crash into your vehicle? What if a spouse or child is driving your car? Takata failures are partuclarly gruesome, sending metal shrapnel into the driver/occupant, killing most. Nevertheless, airbags have been studied in great detail and they have been found to be highly cost-effective, saving thousands of lives every year. In some rare cases (like Takata), they can do more harm than good. But, overall, they are a very good thing.

If you want to learn more about the Takata recall, see https://www.nhtsa.gov/recall-spotlight/takata-air-bags . If you want to check to see whether there are open recalls on your vehicle (U.S. only), you can check by VIN at https://www.nhtsa.gov/recalls . If you have moved recently or recently purchased your vehicle, it might be a good idea to call Mercedes consumer support and make sure that they have your contact information.

It does seem like Mercedes is moving more slowly than other companies to correct this problem.
 
#26 ·
Takata Air Bag Recall Completed

Got a letter from MB a few days ago stating that they were ready to replace the drivers side air bag on our car (2008 SLK 350, priority group 4). Made an appointment for today and had it changed. Took about an hour.

The great news is that it looks like they replaced the whole assembly including the steering buttons and covers (including the horn cover) with new parts. As our button covers were a bit chewed up this was a pleasant surprise!

Baja-D
 
#28 ·
Got a letter from MB a few days ago stating that they were ready to replace the drivers side air bag on our car (2008 SLK 350, priority group 4). Made an appointment for today and had it changed. Took about an hour.

The great news is that it looks like they replaced the whole assembly including the steering buttons and covers (including the horn cover) with new parts. As our button covers were a bit chewed up this was a pleasant surprise!

Baja-D
Yes had mine replaced today and was happy to see the buttons cover and horn cover were both replaced with all new parts. Like you my button covers had many scratches from 11 years use.
 
#29 ·
Urgent Safety Recall - 2469 - Driver Takata Airbag

Hi guys
I just received a mail from Mercedes Benz Australia that they are requesting me to arrange with their authorised dealer to replace my airbag ASAP.
Just wanted to inform you all so you can check yours.
You can check your VIN number on the following link.
https://recall.mercedes-benz.com.au/

I dont think this is only related to Australia or even MB SLK(s).
BT: Ive got a 2008 SLK 280.

I dont really want to contact the dealer as who knows what they do to your car other than fixing this issue.
But since according to MB AU this could lead to fatal injuries or even death I dont see any other choice.

Take care and lemme know if you are affected too.
Have a nice day
Armin
 
#31 ·
Air bag replacement

Just got back from the dealership where the airbag was replaced and was pleasantly surprised to find the steering wheel button covers and the centre cover were replaced. Judging by other posts, it must be a MB policy. Happy with the policy as I was thinking about having to repaint them as they had received a few scratches after 11 years of use. :smile: . Did have one problem with the dealership, but that can be the subject of another post.
 
#34 ·
They replaced the airbag this morning, while I waited, took an hour, very quick service.
Nice lounge, pastries and coffee, nice to see how the other half live :)

I was pleasantly surprised to see they also replaced all the steering wheel buttons as reported earlier in the post, being at the bottom of the world I wasn't sure I would get that option.
They even washed the car

Great service can't fault it at all.
 
#37 ·
They replaced the airbag this morning, while I waited, took an hour, very quick service.
Nice lounge, pastries and coffee, nice to see how the other half live :)

I was pleasantly surprised to see they also replaced all the steering wheel buttons as reported earlier in the post, being at the bottom of the world I wasn't sure I would get that option.
They even washed the car

Great service can't fault it at all.

Similar experience with VITI in Tiverton RI. Very pleasant, professional, quick. I got the recall notice and called right away, only to be told they are on back order from 3 to 4 weeks (or maybe months). Got a call back the next day to say they had it and could make an appointment. I love how we can have a package tracked from China giving daily updates, but MB can guess within a month. Not the dealers fault, they were very pleasant. :laugh:
 
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