Satellite Radio SirusXM - Mercedes Benz SLK Forum
Off Topic Anything but SLK talk. Please Note that religious and political discussions are not allowed....

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#1 Old 10-22-2014
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Satellite Radio SirusXM

My subscription is ending. Price goes to full price. Called Sirus at 866-635-5020 said I was canceling because I will not pay the full price. They replied back that I would now get it at 50% off the full price.

If you have Sirus satellite radio and your subscription is ending call as say "cancel". Being doing this now going on 6 or more years works every time. Also works with cable companies for TV call and say cancel and you get a better price.

These companies have deals for new customers and then when contract ends bill at full price. But will give you a deal if you call and say the magic word "CANCEL" on a contract you have that is ending.
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#2 Old 10-22-2014
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sometimes works and sometimes doesn't. tried it last may and person said sorry that you are cancelling and hung up on me. when i called back, new person said that i was cancelled. i asked for a supervisor in customer retention and said what's up with that rudeness and customer service? they apologized and gave it to me for same price I had previous year.


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#3 Old 10-22-2014
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Comcast cable works the same way when you call and opt through the menu to the cancellation department. Tell them you need a re-rate and try to get that locked in as long as you can. They will nickel and dime you to death at renewal.


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