What are my rights ? - Mercedes Benz SLK Forum

Off Topic Anything but SLK talk. Please Note that religious and political discussions are not allowed....

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#1 Old 06-12-2014
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What are my rights ?

What are my rights ?

Because i have a family member working in the bank i can not get served by that person .
And hence i get q jumped at least three times today .
There only was one teller left but she was busy with another customer .

So besides moving bank whats my options ?

Lump it and let everyone get served before me .
Or complain to manager .?

Any thoughts .......
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#2 Old 06-12-2014
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complain to manager and suggest he/she serves you whenever you are on line
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#3 Old 06-12-2014
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Make up some outrageous story, have her fired, so her replacement can serve you as per normal.
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#4 Old 06-12-2014
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Originally Posted by jbanks15 View Post
complain to manager and suggest he/she serves you whenever you are on line
Trouble is she was helping a new teller which was holding up the q and said to my family member not to serve me even though i just wanted to pay in a cheque !!

This has happened many a times now .
Watching everyone pass me by while i wait .
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#5 Old 06-12-2014
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depends how much money you have there. I would see the manager and tell him unfortunately I have to remove my money from your bank. when he says why, let him have it!


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#6 Old 06-12-2014
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Originally Posted by Durkatlon View Post
Make up some outrageous story, have her fired, so her replacement can serve you as per normal.
What fire my family member !

I know they want out but ............
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#7 Old 06-12-2014
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Originally Posted by jbanks15 View Post
depends how much money you have there. I would see the manager and tell him unfortunately I have to remove my money from your bank. when he says why, let him have it!
The banks here now are just sel sel sel !
The bank managers change every third week and im not joking and staff come and go .
And if the new staff dont reconise you you cannot take out money or get a balance .
They have to get a nod from someone else in the bank .

It is a real sh ...t bank .

But ive been there many years now .

Maybe time to change ?
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#8 Old 06-12-2014
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in the us, there is another bank or credit union every block.


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#9 Old 06-12-2014
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Quote:
Originally Posted by Delucas View Post
The banks here now are just sel sel sel !
The bank managers change every third week and im not joking and staff come and go .
And if the new staff dont reconise you you cannot take out money or get a balance .
They have to get a nod from someone else in the bank .

It is a real sh ...t bank .

But ive been there many years now .

Maybe time to change ?
From those comments, I'd say the time to change banks was some time ago. Loyalty counts for jack these days, lots of new customer offers out there..
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#10 Old 06-12-2014
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Quote:
It is a real sh ...t bank .

...

Maybe time to change ?
ya think?

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#11 Old 06-12-2014
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Its being q jumped that winds me up .

As we all hate q ing but then they get in front of you grrrrrr !
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#12 Old 06-12-2014
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That's a no brainer...change banks, they don't deserve your business.


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#13 Old 06-12-2014
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Frankly, I don't think the banks even care anymore unless you are extremely wealthy. . But if your gonna change institutions, my advise would be to move to a smaller community bank rather than one of the large ones.

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#14 Old 06-12-2014
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Good advice from geejay and stinger, local banks are the best.
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I moved to "Smile" - on-line banking - 15 years ago, never looked back.

But then I don't need to go to a branch. Ive' done so about three times in 15 years I think. I can pay cheques in by post or at a post office. But it's been fie years since I saw a cheque. Everyone pays by bank transfer these days, and SMILE's on-line service is excellent.
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#17 Old 06-12-2014
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So, there's not another branch of that bank nearby? Another reason for a short drive top down...


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#18 Old 06-12-2014
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when you get to the front of the queue go to the counter as you would normally do. when they say 'i can't serve you', stand still at the counter (blocking it for anyone else to use ) and say 'get someone who can, i'll wait'. and stand still. they then have a choice; get someone quickly to serve you or lose one counter untill they do.
do not step to one side and let anyone else in before you.
sorted.
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#19 Old 06-12-2014
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Quote:
Originally Posted by markja View Post
when you get to the front of the queue go to the counter as you would normally do. when they say 'i can't serve you', stand still at the counter (blocking it for anyone else to use ) and say 'get someone who can, i'll wait'. and stand still. they then have a choice; get someone quickly to serve you or lose one counter untill they do.
do not step to one side and let anyone else in before you.
sorted.
This. This is probably the best solution I've seen here. I agree. Stand there and ask for someone who can help you. That family member can ask for the manager, and the manager can help you.

-K



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#20 Old 06-13-2014
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Teach them a lesson....... buy the bank, fire the manager.........
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