Cartronics delays? - Mercedes Benz SLK Forum

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#1 Old 02-13-2012
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Cartronics delays?

Hello, SLK friends. I traded in my SLK320 and got an SLK55. In an effort to "make it mine" I've ordered the iTronicBT, smarttop, and anystream from Cartronics. Has anyone experienced delays with cartronics orders? I ordered several items 3 weeks ago and haven't gotten a shipping confirmation yet. No replys to vm or emails (although the vm was left today). I know they basically said "don't bug us" when I purchased my items but 3 weeks is a long time to wonder about a $1,200 order. I know they sometimes check out the forums so I hope you guys don't mind me using the forum as a batsignal.
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#2 Old 02-13-2012
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#3 Old 02-13-2012
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chaquie,

Welcome to the World’s Premier Mercedes-Benz SLK Community from Valrico, Florida!


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#4 Old 02-13-2012
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sorry about your issues. our slkstore sells the smarttop

why would any vendor, say don't bug us? red flag!!!!


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#5 Old 02-13-2012
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Quote:
Originally Posted by chacquie View Post
Hello, SLK friends. I traded in my SLK320 and got an SLK55. In an effort to "make it mine" I've ordered the iTronicBT, smarttop, and anystream from Cartronics. Has anyone experienced delays with cartronics orders? I ordered several items 3 weeks ago and haven't gotten a shipping confirmation yet. No replys to vm or emails (although the vm was left today). I know they basically said "don't bug us" when I purchased my items but 3 weeks is a long time to wonder about a $1,200 order. I know they sometimes check out the forums so I hope you guys don't mind me using the forum as a batsignal.

Chacquie, when I was doing some research prior to adding a iPod adapter to the SLK, I saw numerous complaints about the absolutely poor service at Cartronics. Enough to convince me not to buy from them.....Good Luck.

I purchase a mObridge from Sonic Electronix and had it in my hands in 3-4 days. Works great and I love not having the CDC in the glove box.

Everyone needs a car that makes you smile!


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#6 Old 02-14-2012
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Quote:
Originally Posted by Darugs View Post
Chacquie, when I was doing some research prior to adding a iPod adapter to the SLK, I saw numerous complaints about the absolutely poor service at Cartronics. Enough to convince me not to buy from them.....Good Luck.

I purchase a mObridge from Sonic Electronix and had it in my hands in 3-4 days. Works great and I love not having the CDC in the glove box.
Thanks for the welcome everyone. I'll post an intro and update my account tonight. I saw some info regarding expensive shipping in my research but nothing on slow shipping. In fairness to Cartronics they didn't really say "don't bug us" but that they are a bunch of techs and do not have a clerical staff to communicate as much as we may be used to. With that being said I'm pretty close to disputing the charge with my cc company. 3 weeks is a long time.

I didn't realize there was a store on this forum. I'd much rather support the community. I'll go there if this Cartronics order falls through.
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#7 Old 02-15-2012
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I heard back from Cartronics. They are saying it will ship in 48 hours. There was a customs problem with the anystream apparently. I really wish they had told me instead of making me chasing them down. Communication costs very little but has a very high return on investment.
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