Car won't start - Mercedes Benz SLK Forum

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#1 Old 07-18-2009
 
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Car won't start

My g/f owns an SLK 320 that wouldn't start yesterday. She called roadside assistance who came and said the problem appeared not to be the battery but instead was related to the computer.

There is a very good independent mechanic nearby whom I've used for various isses related to a BMW 328ci and an M3. He works on all kinds of cars, mainly imports and including Mercedes. She is concerned that, b/c the problem is related to the computer and may require a new chip or reprogramming (I don't purport to know these cars), it may be necessary to take it to the dealer, which would be less convenient and, of course, more expensive.

Any thoughts as to what the problem might be and whether a dealer visit (vs. a very competent independent mechanic) might be necessary?

Thanks for any insights/advice.
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#2 Old 07-18-2009
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Gabus and some of the other R170 experts will be around shortly - first, welcome to the forum.

When you try and start the car, what exactly is it doing?



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#3 Old 07-18-2009
 
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Originally Posted by UK-C200 View Post
Gabus and some of the other R170 experts will be around shortly - first, welcome to the forum.

When you try and start the car, what exactly is it doing?
Thanks for the welcome and assistance. I'll try to get some more detail, since I haven't observed the problem myself. In the meantime, I thought maybe someone could address, more generally, what sorts of issues only dealers are equipped to handle, to the extent that's possible. Hope to be able to post more specifics soon.
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#4 Old 07-18-2009
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With a 170 dealers are best used for work that involves the DAS (drive authorization system) and any electrical work where the indy does not have and/or does not know how to use a DAS/HHT (diagnosis assistance system/hand held tester).

If your indy has all the right kit then they can find out what is wrong with the car and if it is a sensor for example then the indy can take care of that for you but if its a fault internal to the ECU then the dealer is best to replace it because its expensive and if they break it you will be in a good position to claim a new one from them FOC since they can't argue incorrect install by an unqualified tech.
#5 Old 07-18-2009
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Hi, and welcome :hutab:

The most common reason for a sudden failure to start/crank is the key.
Display in the combi instrument will print "start error"
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#6 Old 07-18-2009
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#7 Old 07-18-2009
 
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Quote:
Originally Posted by DansSlk View Post
With a 170 dealers are best used for work that involves the DAS (drive authorization system) and any electrical work where the indy does not have and/or does not know how to use a DAS/HHT (diagnosis assistance system/hand held tester).

If your indy has all the right kit then they can find out what is wrong with the car and if it is a sensor for example then the indy can take care of that for you but if its a fault internal to the ECU then the dealer is best to replace it because its expensive and if they break it you will be in a good position to claim a new one from them FOC since they can't argue incorrect install by an unqualified tech.
Good info. and sounds like very sound advice. Thanks.

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Originally Posted by Gabus View Post
Hi, and welcome :hutab:

The most common reason for a sudden failure to start/crank is the key.
Display in the combi instrument will print "start error"
Thanks. Insteresting; hope it's that simple!

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Welcome from Valrico, Florida!
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