Mercedes Benz SLK Forum - View Single Post - Ottawa ONtario MB dealers and service

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#7 Old 12-05-2013
Der Flieger
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I have to agree with both of you - yes dealers have tons of equipment (that they are making payments on) and some dealer techs really are good. However, I have found of late (with our Mazdas) that more and more the car is plugged in and whatever the analyzer says is it. The other draw back, the techs are most familiar with the car they see the most (ie popular) - the SLK is a relatively rare bird.

I have been taking our SLK to Younge Street Garage here in Ottawa (in Little Italy) and even the service desk guys are pretty smart. Never a problem getting to talk face to face with the mechanic that's worked on the car, or about to (again it's handy to pass on symptoms directly, rather than a redacted version on the service sheet.). Very happy with my indy; he's always given me a fair shake (posted elsewhere, took it in for brakes, only needed the fronts, found a bad bearing replaced that one, not both; had the dreaded limp mode trans malfunction and solved with just the conductor plate).

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