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Old 05-03-2012   #1 (permalink)
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Default SLK 350 Poor AM Radio Reception

Brand new (2012) SLK 350 Has exyremely poor radio reception on AM band.
Has been in the shop longer than I've owned the car.
Just received a call from dealer.. He has atttributed it to a bad ground in the rear window glass.
Apparently, there is a seperate antenna when the top is down, versus when the top is up.
Can't wait to get the car back to see if in fact this fixes the problem.. Anyone else have this problem ???
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Old 05-03-2012   #2 (permalink)
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CarolRays1,

Moved your post from homepage news to r172 general discussion

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Old 05-03-2012   #3 (permalink)
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Quote:
Originally Posted by CarolRays1 View Post
Brand new (2012) SLK 350 Has exyremely poor radio reception on AM band.
Has been in the shop longer than I've owned the car.
Just received a call from dealer.. He has atttributed it to a bad ground in the rear window glass.
Apparently, there is a seperate antenna when the top is down, versus when the top is up.
Can't wait to get the car back to see if in fact this fixes the problem.. Anyone else have this problem ???
Sorry to hear about your problems. I have not used AM at all on my 2012 SLK. The only time in decades that I have listened to AM was to catch a football game that I could not find on a FM station and that was years ago, too.
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Old 05-03-2012   #4 (permalink)
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Welcome, and sorry to hear about your problems. I've not played a lot with the R172 ICE system, and that's the first I've heard of a dual antenna system...

As with most others, it's been years since I've listened to AM in any car - I'm pretty much iPod, Sirius, FM Radio, and then sound of the engine! :-)
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Old 05-03-2012   #5 (permalink)
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im sure the antenna is built into the front windscreen on mine, small wires that look like heated windscreen wires
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Old 05-04-2012   #6 (permalink)
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I wish you luck getting the AM band fixed, but if Sirius had these problems for me... boy, then there'd be a PROBLEM!!!
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Old 05-04-2012   #7 (permalink)
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Re: AM Radio Reception (R-172) 2012 SLK 350
Dealer has indicated that a solution has not been found for this particular problem.
He is communucating with Corporate office in Monvale, NJ, MBUSA for an engineering solution.
After spending a few bucks on a high-quality vehicle, I expect everything to work.
Seems to be a major radio/engineering issue on the AM Band reception.
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Old 05-04-2012   #8 (permalink)
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My 2012 AM radio reception appears to work as good as any I have had in the past.
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Old 05-06-2012   #9 (permalink)
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I have AM in my car?
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Old 05-09-2012   #10 (permalink)
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Old 05-09-2012   #11 (permalink)
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I finally remembered to try the AM radio yesterday, and everything works just fine. Sorry to hear about the problems you're having..hope it gets resolved soon.
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Old 05-10-2012   #12 (permalink)
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After two weeks, dealer indicated they have no solution, so I can take the car "as is", until MB comes up with a solution (some time in the future)..
No question that they admit to an AM problem, further confirmed on MB "forum" website.
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Old 05-30-2012   #13 (permalink)
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Halleluya !
AM Radio problem is fixed..
New rear glass was installed.. May have been bad antenna or the tinting on the glass..
Thank you Mercedes !
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Old 05-30-2012   #14 (permalink)
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So you took the car home and they called you back when they had a solution?
Pretty good service... Good to hear positive outcomes!
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