What can it be?

SLKChick · 08-03-2008

So I let my sister take the car out today and she calls me and tells me the trunk won't open

. To make matters worse, the top won't go down either, furthermore, the instrument cluster warns her the third break light is out. I checked it out and it is as she said. I unlock the door and the trunk won't open, I tried to pop it using the remote, nothing. When I tried to open the top, it would give me an error telling me to close the trunk, which it is. Has anyone had a similar issue and have a quick fix, or would I have to bring it back to my dealership for a diagnostic?

cousjcc · 08-03-2008

If it's still under warranty I would definately suggest taking it to the dealer. Even if it's something minor, trying to get the trunk open on your own may cause damage to either the trunk or roof mechanisms. It may be something as simple as a piece of clothing or paper stuck in the mechanism or in the little latch that the boot latches into to let the car know it's ok to put the top down, but if you can't open the trunk trying to force it open could be bad.

DansSlk · 08-03-2008

Remove the emergency key and insert it into the trunk lock and rotate it toward the release button while depressing it, that will manually release the lock to open the trunk.

The warnings your getting sound like damage has occurred to either the SAM module or the wiring harness from the trunk to the module, a visual inspection will reveal any major damage but a repair will be a dealer job.

SLKChick · 08-03-2008

Quote:

Originally Posted by DansSlk

Remove the emergency key and insert it into the trunk lock and rotate it toward the release button while depressing it, that will manually release the lock to open the trunk.

The warnings your getting sound like damage has occurred to either the SAM module or the wiring harness from the trunk to the module, a visual inspection will reveal any major damage but a repair will be a dealer job.

That sounds like a good idea and thank you cousjcc for your suggestion as well. I'll try it out and if worse comes to worse I'll bring it back to the dealer. I hope it is covered under my warranty because it doesn't sound cheap to fix.

**UK-C200** · 08-03-2008

It's not, and if your car is under warranty it should be covered. The roofs rarely seem to go wrong other than minor squeaks, but when they do, they are not cheap to fix.

DansSlk · 08-03-2008

Ditto that, provided the damage was not caused by yourself / your sister then it will be covered under the warranty.

Say the harness is damaged inside the trunk lid for example that would be covered but if something has sliced into the harness as it comes down the arms and its not a failure of a car part that caused it then its not covered.

It could also be the SAM as i said or perhaps a broken ground lug since the trunk parts share one.

SLKChick · 08-03-2008

I had my friend check all fuses and all the wiring. He said no fuses were blown and all wiring is in place. So I'll be making an appointment this coming Monday to check it out. Thank you guys for all your advice.

DansSlk · 08-03-2008

A fair amount of it is hidden, as far as i am aware nothing in the trunk is fused.

I guess my point is i would be inclined to use it as little as possible until the dealer has a look just to be on the safe side, i always worry about wiring issues being shorts and creating more problems when they are left.

08-03-2008	#1 (permalink)
SLKChick SLK World Member Join Date: Sep 2007 Posts: 38 Country: Thanks: 1 Thanked 0 Times in 0 Posts	What can it be? So I let my sister take the car out today and she calls me and tells me the trunk won't open. To make matters worse, the top won't go down either, furthermore, the instrument cluster warns her the third break light is out. I checked it out and it is as she said. I unlock the door and the trunk won't open, I tried to pop it using the remote, nothing. When I tried to open the top, it would give me an error telling me to close the trunk, which it is. Has anyone had a similar issue and have a quick fix, or would I have to bring it back to my dealership for a diagnostic?

08-03-2008	#3 (permalink)
DansSlk Dude Join Date: Jun 2006 Location: Wales Vehicle: 05 B55S (Brabus 6.1 S) Posts: 6,752 Country: Thanks: 96 Thanked 221 Times in 173 Posts	Remove the emergency key and insert it into the trunk lock and rotate it toward the release button while depressing it, that will manually release the lock to open the trunk. The warnings your getting sound like damage has occurred to either the SAM module or the wiring harness from the trunk to the module, a visual inspection will reveal any major damage but a repair will be a dealer job. __________________ One thing you will learn with German cars - If it's simple it ain't happening.

08-03-2008	#6 (permalink)
DansSlk Dude Join Date: Jun 2006 Location: Wales Vehicle: 05 B55S (Brabus 6.1 S) Posts: 6,752 Country: Thanks: 96 Thanked 221 Times in 173 Posts	Ditto that, provided the damage was not caused by yourself / your sister then it will be covered under the warranty. Say the harness is damaged inside the trunk lid for example that would be covered but if something has sliced into the harness as it comes down the arms and its not a failure of a car part that caused it then its not covered. It could also be the SAM as i said or perhaps a broken ground lug since the trunk parts share one. __________________ One thing you will learn with German cars - If it's simple it ain't happening.

08-03-2008	#8 (permalink)
DansSlk Dude Join Date: Jun 2006 Location: Wales Vehicle: 05 B55S (Brabus 6.1 S) Posts: 6,752 Country: Thanks: 96 Thanked 221 Times in 173 Posts	A fair amount of it is hidden, as far as i am aware nothing in the trunk is fused. I guess my point is i would be inclined to use it as little as possible until the dealer has a look just to be on the safe side, i always worry about wiring issues being shorts and creating more problems when they are left. __________________ One thing you will learn with German cars - If it's simple it ain't happening.

08-03-2008	#2 (permalink)
cousjcc Senior SLK World Member Join Date: Jun 2008 Location: San Antonio, TX Vehicle: '09 SLK 350, Capri Blue/Black interior, Premium, Heating, AMG hood fins, window tint (a must in TX) Other Toys: Sold my motorcycle /cry Posts: 162 Country: Thanks: 10 Thanked 39 Times in 20 Posts	If it's still under warranty I would definately suggest taking it to the dealer. Even if it's something minor, trying to get the trunk open on your own may cause damage to either the trunk or roof mechanisms. It may be something as simple as a piece of clothing or paper stuck in the mechanism or in the little latch that the boot latches into to let the car know it's ok to put the top down, but if you can't open the trunk trying to force it open could be bad.

08-03-2008	#5 (permalink)
UK-C200 Elite SLK World Member Join Date: May 2008 Location: London, UK & Baton Rouge, Louisiana Vehicle: 04 RHD C200K Coupe, 06 LHD SLK-350 Other Toys: Nacra F18 Posts: 578 Country: Thanks: 38 Thanked 124 Times in 78 Posts	It's not, and if your car is under warranty it should be covered. The roofs rarely seem to go wrong other than minor squeaks, but when they do, they are not cheap to fix.

08-03-2008	#7 (permalink)
SLKChick SLK World Member Join Date: Sep 2007 Posts: 38 Country: Thanks: 1 Thanked 0 Times in 0 Posts	I had my friend check all fuses and all the wiring. He said no fuses were blown and all wiring is in place. So I'll be making an appointment this coming Monday to check it out. Thank you guys for all your advice.

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)