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Old 05-27-2008   #1 (permalink)
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Default Smarttop v3.1 and 09 slks

Hi all,

as first reported by white rabbit, there is an issue with 09 slks and the smarttop. when you use the console 1x tap method to close the roof, the windows, (all of them), do not close. I have emailed mods4cars and received the following email:

Hi Jeff,

thanks for your explanations.

As soon as we get the chance to fix the problems we will offer you a free update.

Do you know any SLK facelift owner in South California?

Best Regards,

Sven Tornow
MODS4CARS USA
+1-310-9109055
+49-30-868705541
www.mods4cars.com

and:

Ok, as soon as we get our hands on one of the facelifts we will update the software.

Best Regards,

Sven Tornow

**************************
so if we have any members in south california, driving an 09 slk, please contact Sven. In fact, no matter where you are, please contact Sven. There is strength in numbers. Here is what i reported to him. If I worded it incorrectly or if there are other issues with the 09s, please email him. Let's try to fix them all at once.

Jeff Banks schrieb (wrote):
> Hello Sven, here is the info requested:
>
> - Invoice no. or serial no. of the product Invoice
> 05-15-2008
> No. 3660
> Shipment No.3364 on 05-15-2008
> STMB-080422-001
> Version 3.1
>
> - Info about the car: Make, model, model year, installed add-ons
> Mercedes Benz 2009 SLK 55 AMG
>
> - Clear + accurate description of the problem (e.g. how to reproduce
> it)
>
> Function 2 issue setting 1 or 2
>
> With engine running and car in park and function 2 is active (on=1) or
> even setting 2
> When you tap close 1x to close the roof and close all the windows, all
> the windows do not close.
>
> This might be a mbchange that your module has not been updated for.
>
>
> - Phone number where you can be reached best i can be reached at
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Old 05-27-2008   #2 (permalink)
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THANKS for taking the initiative.
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Old 05-27-2008   #3 (permalink)
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Thanks, I'll contact them and add that the double-tap of the top button does not raise or lower all the windows.
How does the free update work? I assume you have to ship the module back to them? It would be cool if you could flash update it using a PC.
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Old 05-27-2008   #4 (permalink)
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whiterabbit, i am sure they send the new unit and you return the old. hope it happens. email Sven
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Old 06-13-2008   #5 (permalink)
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update from mods4cars ref: smarttop 09 and fixing console button:

Hopefully I will get one next week.

Best Regards,

Sven

MODS4CARS USA


www.mods4cars.com


Jeff schrieb (wrote):
> Hi Sven, have you found an 09 slk yet?
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Old 06-16-2008   #6 (permalink)
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Default '09 slk roof/ window problems

[quote=jbanks15;73401]update from mods4cars ref: smarttop 09 and fixing console button:

Hopefully I will get one next week.

Best Regards,

Sven

MODS4CARS USA


www.mods4cars.com



Hello everyone, this is a very nice forum. I am learning and getting a lot
of needed information on my new car. Yes, when oppening or closing the roof, via center console, windows do not follow-up or down unless you use the swts. on door handle, I am going to take back to the dealer, They shoud be able to address this issue.

Regards.
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Old 06-16-2008   #7 (permalink)
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[quote=patoleas;73708]
Quote:
Originally Posted by jbanks15 View Post
update from mods4cars ref: smarttop 09 and fixing console button:

Hopefully I will get one next week.

Best Regards,

Sven

MODS4CARS USA


www.mods4cars.com



Hello everyone, this is a very nice forum. I am learning and getting a lot
of needed information on my new car. Yes, when oppening or closing the roof, via center console, windows do not follow-up or down unless you use the swts. on door handle, I am going to take back to the dealer, They shoud be able to address this issue.
Regards.
What is your location? I thought this was a problem only in the US.
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Old 06-24-2008   #8 (permalink)
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Was this issue fixed by mods4cars?
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Old 06-24-2008   #9 (permalink)
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Quote:
Originally Posted by smoothbnzf4n4tc View Post
Was this issue fixed by mods4cars?
sent sven an email last night. awaiting response.
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Old 06-24-2008   #10 (permalink)
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Default sven reply this am

read from bottom up

Hi sven, what do you mean 'the changed done by mb'? Does this mean our usa cars will never have those functions I and others have mentioned of the windows not going up on roof close with console switch?

-----Original Message-----
From: Sven Tornow [mailto:tornow@mods4cars.com]
Sent: Tuesday, June 24, 2008 8:11 AM
To: Jeff Banks
Subject: Re: Website Inquiry: one touch console button does not close windows

Hi Jeff,

we tested the product on a 2009 SLK in Germany yesterday.

It worked fine except the changed done by Mercedes Benz.

Best Regards,

Sven Tornow

white rabbit and others might want to email him. waiting on his reply again
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Last edited by jbanks15; 06-24-2008 at 02:28 PM.
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Old 06-25-2008   #11 (permalink)
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latest communique from mods4cars ref: smarttop and 09s. read from bottom up:

Hi sven. Yes. When using the remote fob all windows close. When using the console close 1x the roof closes but none of the 4 windows close. You have to use the door switch to close all four windows. After using the console if you exit car you can then tap remote twice and all windows close. So the main issue is with console switch not remote. Thanks

----- Original Message -----
From: Sven Tornow <tornow@mods4cars.com>
To: Jeff Banks
Sent: Wed Jun 25 02:56:26 2008
Subject: Re: Website Inquiry: one touch console button does not close windows

Hi Jeff,

it looks like there is a different behavios between the us and european model.

Can you close the top AND windows by remote?

Best Regards,

Sven Tornow
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Old 06-27-2008   #12 (permalink)
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Default update from mods4 cars

i just received the following email from mods4cars ref: smarttop issues on 09 slks:

Hello Jeff,
we might be able to update your module with a fix for the window issue.
Since you described exactly what happens
we looked at the code and found a way to fix it without the need to wait
for a test car. If you would like to give it a shot,
please mail your module to us and we will update it and return it to you.

mods4cars USA
2925 Hidden Hills Cir
Corona, CA 92882


Best Regards,

Stefan Wilhelmy

Wilhelmy IT Inc
General Manager

i replied that i was not too mechanically inclined and did not want to go back into my cars innards 2 more times ( once to remove and then to reinstall and if that did not fix it, who knows how many times)

but we do need a guinea pig willing to try or we have to wait until they get their hands on an 09 slk.

if you want to be the guinea pig, mail yours back and include the isues with 09s and Stefan's entry.
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Old 06-28-2008   #13 (permalink)
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I agree, that's poor customer service. As a minimum, they should send you an updated module, let you install it and return your old one.
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Old 06-28-2008   #14 (permalink)
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that is exactly my last email to them that they should send me the updated module to test:

You asked that I or others on our forum with an 09 to volunteer to send their module back for an update and testing. Hopefully you will buy this idea instead. Update a module and send it to me at the address below. This will accomplishes several things. One, I will not be without my smarttop in the interim of shipping, etc. Two, it will reduce the number of times I would have to dance with that stupid canbus cover that has a tendency to break clips to put my car back in oem condition with plugs.
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Old 06-28-2008   #15 (permalink)
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My philosophy in life, "if it makes sense, do it."
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Old 06-28-2008   #16 (permalink)
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Quote:
Originally Posted by jbanks15 View Post
that is exactly my last email to them that they should send me the updated module to test:

You asked that I or others on our forum with an 09 to volunteer to send their module back for an update and testing. Hopefully you will buy this idea instead. Update a module and send it to me at the address below. This will accomplishes several things. One, I will not be without my smarttop in the interim of shipping, etc. Two, it will reduce the number of times I would have to dance with that stupid canbus cover that has a tendency to break clips to put my car back in oem condition with plugs.
I'll be the guinea pig without waiting for them to send me one first. PM me the email address of your contact there.
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Old 06-28-2008   #17 (permalink)
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Quote:
Originally Posted by WhiteRabbit View Post
I'll be the guinea pig without waiting for them to send me one first. PM me the email address of your contact there.
pm sent with info. thanks.
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Old 06-28-2008   #18 (permalink)
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Quote:
Originally Posted by jbanks15 View Post
pm sent with info. thanks.
I emailed him. When I hear anything I'll post it here.
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Old 06-29-2008   #19 (permalink)
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I heard from Stefan. They are looking for someone in California first. Other than that they may try remoting over the internet t