Issues With Command

noregret4life · 08-15-2006

Ok, i am a bit freaked out here...

Coming back from lunch, music playing from CDC then suddenly the volume falls to mute. Everything else is working properly. So i skip to the next track and nothing... No sound out of the speakers at all

I then cranked the volume up, but just as i brought it up, it just started lowering again to mute. WHAT THE HECK IS GOING ON!!! It's as if the auto sound leveling was lowering my volume all the way.

Tried it again, then it lowers to mute. Tried the mute button, but it doesn't work as i am already with volume down all the way.

Tried powering the system down for a bit (while driving) Nothing. still no volume. Tried the radio, MP3, nothing from any source.

Is this an issue with Command? AWG? I know i did nothing in terms of connections with my LCD. Had to park it in the garage and head into the office. Just hope it comes back when i come out later tonight.

Now i recall this happening to me once before, but not for this long of a time. Whats going on here???

**DansSlk** · 08-15-2006

Hi buddy,

Was this just with the CDC the other sources where OK where they?

noregret4life · 08-15-2006

Quote:

Originally Posted by DansSlk

Hi buddy,

Was this just with the CDC the other sources where OK where they?

No other sources were also muting on their own. No matter if it was radio, or MP3 or CDC

**DansSlk** · 08-15-2006

Right OK when you skipped tracks you used what controls the ones on the wheel or on the HU?

All the displays looked OK apart from the lack of sound right?

noregret4life · 08-15-2006

When i skipped tracks i think i used the wheel controls. But also tried the Seek buttons on the left of the screen.

Yes, everything else seems to be working properly. Displays, menues, everything. No delays in switching sources or any of the controls.

**DansSlk** · 08-15-2006

OK mate so that means that CAN and MOST are transmitting OK since you used both sets of controls and the menus looked OK if the MOST goes down the HU display goes blanks it cant be that.

When you switched sources was there volume on each source for a few seconds of was it silent from the start?

noregret4life · 08-15-2006

Once it went silent it stayed silent through each source switched.

I initally thought it may be due to overheating (though not so hot outside now) but that doesn't seem to be the case, as it was hotter the other day and nothing was wrong.

**DansSlk** · 08-15-2006

OK mate, heat normally causes a unit to shutdown and that breaks the MOST network and the whole system powers off so if the HU stayed powered then the network must have been up.

It could be the DRO Mic or a sticking volume control knob on the HU i will send you some instructions on checking them via e-mail if thats OK as its in a scanned document and there is a lot to type so it will be quicker

noregret4life · 08-15-2006

Dan, that would be great. Thanks!

noregret4life · 08-16-2006

Sorry i didn't get back with the "potential" error codes. I got out of work really late last night, however i was greeted by a fully working Command.
Almost was in a panic before i got to the car...

I will try to write down the error codes possibly tonight.

**DansSlk** · 08-16-2006

OK mate no probs

08-15-2006	#1 (permalink)
noregret4life Elite SLK World Member Join Date: Jun 2006 Location: NJ Vehicle: '05 SLK350 Posts: 1,092 Country: Thanks: 1 Thanked 17 Times in 11 Posts	Issues With Command Ok, i am a bit freaked out here... Coming back from lunch, music playing from CDC then suddenly the volume falls to mute. Everything else is working properly. So i skip to the next track and nothing... No sound out of the speakers at all I then cranked the volume up, but just as i brought it up, it just started lowering again to mute. WHAT THE HECK IS GOING ON!!! It's as if the auto sound leveling was lowering my volume all the way. Tried it again, then it lowers to mute. Tried the mute button, but it doesn't work as i am already with volume down all the way. Tried powering the system down for a bit (while driving) Nothing. still no volume. Tried the radio, MP3, nothing from any source. Is this an issue with Command? AWG? I know i did nothing in terms of connections with my LCD. Had to park it in the garage and head into the office. Just hope it comes back when i come out later tonight. Now i recall this happening to me once before, but not for this long of a time. Whats going on here???

08-15-2006	#2 (permalink)
DansSlk Dude Join Date: Jun 2006 Location: Wales Vehicle: 05 B55S (Brabus 6.1 S) Posts: 6,794 Country: Thanks: 96 Thanked 225 Times in 177 Posts	Hi buddy, Was this just with the CDC the other sources where OK where they? __________________ One thing you will learn with German cars - If it's simple it ain't happening.

08-15-2006	#4 (permalink)
DansSlk Dude Join Date: Jun 2006 Location: Wales Vehicle: 05 B55S (Brabus 6.1 S) Posts: 6,794 Country: Thanks: 96 Thanked 225 Times in 177 Posts	Right OK when you skipped tracks you used what controls the ones on the wheel or on the HU? All the displays looked OK apart from the lack of sound right? __________________ One thing you will learn with German cars - If it's simple it ain't happening.

08-15-2006	#6 (permalink)
DansSlk Dude Join Date: Jun 2006 Location: Wales Vehicle: 05 B55S (Brabus 6.1 S) Posts: 6,794 Country: Thanks: 96 Thanked 225 Times in 177 Posts	OK mate so that means that CAN and MOST are transmitting OK since you used both sets of controls and the menus looked OK if the MOST goes down the HU display goes blanks it cant be that. When you switched sources was there volume on each source for a few seconds of was it silent from the start? __________________ One thing you will learn with German cars - If it's simple it ain't happening.

08-15-2006	#8 (permalink)
DansSlk Dude Join Date: Jun 2006 Location: Wales Vehicle: 05 B55S (Brabus 6.1 S) Posts: 6,794 Country: Thanks: 96 Thanked 225 Times in 177 Posts	OK mate, heat normally causes a unit to shutdown and that breaks the MOST network and the whole system powers off so if the HU stayed powered then the network must have been up. It could be the DRO Mic or a sticking volume control knob on the HU i will send you some instructions on checking them via e-mail if thats OK as its in a scanned document and there is a lot to type so it will be quicker __________________ One thing you will learn with German cars - If it's simple it ain't happening.

08-15-2006	#5 (permalink)
noregret4life Elite SLK World Member Join Date: Jun 2006 Location: NJ Vehicle: '05 SLK350 Posts: 1,092 Country: Thanks: 1 Thanked 17 Times in 11 Posts	When i skipped tracks i think i used the wheel controls. But also tried the Seek buttons on the left of the screen. Yes, everything else seems to be working properly. Displays, menues, everything. No delays in switching sources or any of the controls.

08-15-2006	#7 (permalink)
noregret4life Elite SLK World Member Join Date: Jun 2006 Location: NJ Vehicle: '05 SLK350 Posts: 1,092 Country: Thanks: 1 Thanked 17 Times in 11 Posts	Once it went silent it stayed silent through each source switched. I initally thought it may be due to overheating (though not so hot outside now) but that doesn't seem to be the case, as it was hotter the other day and nothing was wrong.

08-15-2006	#9 (permalink)
noregret4life Elite SLK World Member Join Date: Jun 2006 Location: NJ Vehicle: '05 SLK350 Posts: 1,092 Country: Thanks: 1 Thanked 17 Times in 11 Posts	Dan, that would be great. Thanks!

08-16-2006	#10 (permalink)
noregret4life Elite SLK World Member Join Date: Jun 2006 Location: NJ Vehicle: '05 SLK350 Posts: 1,092 Country: Thanks: 1 Thanked 17 Times in 11 Posts	Sorry i didn't get back with the "potential" error codes. I got out of work really late last night, however i was greeted by a fully working Command. Almost was in a panic before i got to the car... I will try to write down the error codes possibly tonight.

08-16-2006	#11 (permalink)
DansSlk Dude Join Date: Jun 2006 Location: Wales Vehicle: 05 B55S (Brabus 6.1 S) Posts: 6,794 Country: Thanks: 96 Thanked 225 Times in 177 Posts	OK mate no probs __________________ One thing you will learn with German cars - If it's simple it ain't happening.

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