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Old 07-25-2006   #1 (permalink)
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Default Water spots inside headlight lens

The other day, in bright sunlight, I noticed what looked like water spots inside my right headlight lens. It wasn't condensation. The lens actually looked stained. The marks were quite visible (to me, anyway). My car is covered, outside, and we have had many episodes of heavy rain lately (there's no such thing as a soft rain shower anymore-global warming?). I was momentarily upset, and decided that I would show it to the dealer at the initial complimentary service visit, and demand a replacement lens. In less bright light (indirect sunlight, or later in the day), the marks are much less visible. I am now much less certain about whether I want the dealer mucking about the bodywork to replace the lens, even if they agree that I am entitled to a replacement. Has anyone else had this problem? Dinoman
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Old 07-25-2006   #2 (permalink)
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is this it? i know you said not condensation.

TSB Number: P-82-10-419
Title: Lighting - Condensation in Headlamps

http://www.alldata.com/tsb/Mercedes-...0_P-82-10-419/
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Old 07-25-2006   #3 (permalink)
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I has something similar after washing the car one morning. It looked like dried water spots -- cloudy irregular spots on the inner surface of the polycarbonate lens. It also was noticeable as a reflection on the shiny chrome parts inside the headlamp assembly. It was limited to the right headlamp assembly but none on the left. I was going to call the dealer but then it magically disappeared the next morning and have not seen it since. This was about 2 months ago.
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Old 07-25-2006   #4 (permalink)
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I don't think this tsb describes my problem, but I have printed it, and will save it for possible use at a later time. Thank you. Etyu, my problem sounds exactly like yours. I first noticed it yesterday when uncovering the car, because the bright sunlight seemed to be projecting the spots onto the chrome reflector. Regrettably, my spots were still there today. It's not a big deal, I guess. I'll wait to see if they get any worse. It is intriguing, though, that, like yours, they have only occurred on the right lens. That makes me wonder if something in the construction or assembly of the right headlight is to blame. Dinoman
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Old 07-25-2006   #5 (permalink)
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So long as it is not condensation and you say it is not then you are entitled to a new assembly as it should clear any water away when the lights are fired up as the TSB says.

The Assembly's are basically the same so there should be no technical reason for the right lamp to go first maybe its just co-incidence?

There are various WIS documents about the issue and all basically say if its not condensation and cant be burnt off so long as the unit is not visibly damaged replace it cause its bust i would demand the dealership replace the unit it is not hard to remove so unless you have Homer Simpson doing the job your bodywork should survive OK.
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Old 07-26-2006   #6 (permalink)
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Thanks, Dan. I'll show it to the dealer when I bring the car in for the first (complimentary) checkup. Dinoman
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Old 07-28-2006   #7 (permalink)
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Default Headlight fog prevention

This thread got me to thinking. I have my headlights set for day-time running light mode so they are always on. Consequently, any condensation or moisture that might arise is always burned out, evaporated if you will, and unlikely to precipitate the condensation problems described. What do you gurus think about my theory. Does it hold water?? LOL
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Old 07-28-2006   #8 (permalink)
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Regardless of reason, daytime running lights are always a good idea. My understanding is that Xenons don't produce much heat. That's the reason they have the washers. I'm sure they do provide some heat and would help with any built up condensation. Good idea.
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Old 07-28-2006   #9 (permalink)
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Quote:
Originally Posted by reallife
...What do you gurus think about my theory. Does it hold water?? LOL
Interesting theory. I also use the "running lights" and think that is a good idea to do in any case. But no condensation here. Of course I also always keep the cars in the garage at night. That could make a difference too.

By if the heat from the lights is supposed to help with the condensation problem, then having them on all the time seems like a good idea.
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Old 07-28-2006   #10 (permalink)
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I don't have any condensation. I have what look like water spots or stains on the inside of the polycarbonate lens, projected onto the chromed reflector by the sunlight. I will ask my dealer to replace the lens. It's definitely not a run-of-the-mill condensation problem. Dinoman
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Old 07-28-2006   #11 (permalink)
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Xenon lights don't produce as much heat as a standard filament system but they will still give you a nasty burn if you touch them, running the Daytime lights should help keep them clear of condensation the xenon's don't fire up for the day lights but the little bulb still puts out a fair amount of heat so i keep mine on all the time also

Dinoman, they should replace the whole unit as the system is one piece don't let them try to dismantle it whatever you do, you are entitled to one under warranty.
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Old 07-28-2006   #12 (permalink)
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Thanks, Dan. Not only will I demand an entire unit, but I have printed your most recent post, and will show it to the dealer if necessary. I don't know if this happened before or after installation. If it was a defective part when produced, I am appalled at the lack of quality control at MB. Your advice and suggestions have been very helpful, and are greatly appreciated. Dinoman
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Old 07-28-2006   #13 (permalink)
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Quote:
Originally Posted by Dinoman
Thanks, Dan. Not only will I demand an entire unit, but I have printed your most recent post, and will show it to the dealer if necessary. I don't know if this happened before or after installation. If it was a defective part when produced, I am appalled at the lack of quality control at MB. Your advice and suggestions have been very helpful, and are greatly appreciated. Dinoman
Glad to help mate there are no scratches on the unit are there so long as its in good shape you will be alright just point the damage out to them inform them that the light unit is in perfect condition and you have used the headlights to try and burn the mark away so it is obviously an integral part of the housing now so it must have got there during production and it is simply unacceptable to have such damage on such a new car.

Just be firm but polite with them getting less polite and more demanding if needed but i don't think you will have any problems to be honest mate.

Good Luck

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Old 07-28-2006   #14 (permalink)
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I will be firm and unyielding! I've had pretty good luck in the past with MB service managers and factory reps. At this point in its history, MB can do without any more dissatisfied customers. My dealer knows that there are three MB's in our household, so I believe that he will back me up if necessary. Thanks again, Dan. Dinoman
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Old 07-28-2006   #15 (permalink)
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keep us posted on the outcome.
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Old 07-28-2006   #16 (permalink)
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"I will be firm and unyielding!" - Exactly thats it exactly nicely said
With 3 MB's in the household you should be driven to the dealership and given a red carpet as you say they don't need any more dissatisfied customers and the people who like all of us on this forum own MB's should be treated like VIP's.

As etyu says keep us up to speed
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Old 08-01-2006   #17 (permalink)
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Thumbs up

Dan and Etyu, Your support is very much appreciated, and one of the many reasons why I enjoy this all-SLK forum. I probably won't be bringing the car in until sometime in late September, after I return from vacation. I was at the dealer's yesterday with the 2003 E 320, but since I wasn't driving the
SLK, I chose not to mention the problem with the lens. I will certainly keep you informed of any progress on it. Again, many thanks. Dinoman
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Old 08-01-2006   #18 (permalink)
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I saw the spots again in bright sunlight today. It is located above the low beam housing at the inner surface of the clear polycarbonate lens near the edge that joins the hood/bonnet line. To me it looks like spots left in the cleaning process during manufacturing. It is irregular in shape and measures about 1x2cm. Unless one is looking for these spots, it is quite difficult to spot.
Easy to spot, once you know that they're there.

It seems to be a very easy fix with microfiber cloth if one can figure out to remove the clear polycarbonate lens which looks like they're clipped on one side only. I'll ask the service technician (perhaps in 2 - 3 weeks) to have a look and see what they recommend.
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Old 08-01-2006   #19 (permalink)
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Etyu, My spots seem to be in the exact location as yours. As you said, they're not very noticeable, unless you know that they are there! In bright sunlight, you get the "projection" effect. In less direct light, not many people would ever notice them. Still, I think that there is no excuse for their appearance on the inner surface of the lens, in the first place. Dinoman
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Old 08-01-2006   #20 (permalink)
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Etyu in theory mate yeah the lens is just clipped onto the housing but in practice all instructions say do not disassemble the unit if there is permanent damage replace it i would ask them what they intend to do to fix it really they should replace the unit.
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